CANCELLATION AND REFUND POLICY

1. While granting loans every attempt is made to do proper assessment and scrutiny on case-to-case basis. However, the Cashtoyou has all rights to cancel the sanction letter if it is found that the applicant has provided incorrect/ false information and or submitted faulty/ fake/ improper documents to mislead the Cashtoyou. The cancellation will be done, at any time before or after the disbursement (full or partial) of the loan amount. The Cashtoyou reserves the right to recall the entire amount disbursed along with interest and penalties which the Cashtoyou may deem fit and the entire amount will be payable to the Cashtoyou in one single instalment immediately on demand. The Cashtoyou will have every right to take any legal/ criminal action against a person/ entity who has tried to avail any loan facility through such misrepresentation/ fraud.

2. In the event that the Cashtoyou discovers that the borrower has utilized the loan amount for a purpose that was not intended as per the loan application form, or if the end use of the loan is not confirmed by the borrower, the Cashtoyou reserves the right, at its discretion, to cancel the loan sanction and recall the entire loan amount disbursed, along with interest and penalties. If the borrower fails to repay the due amount in a single instalment, the Cashtoyou will be entitled to take legal and/or criminal action against the borrower as described above.

3. The Cashtoyou will have every right to amend the terms of sanction/ to reduce the amount/ period/ interest rate as per sanction at any time before or after the disbursement of the loan. The borrower will have no recourse against this decision of the Cashtoyou. However, the Cashtoyou has every right to cancel the sanction letter and recall the entire loan without assigning any reason whatsoever.

4. At the end of the repayment period the entire outstanding balance will become due and payable on the due date. Extension of repayment will be granted only in extra-ordinary circumstances i.e. Natural Calamity/ Natural Disaster etc.

1. If an excess amount is deposited in the loan account at the end of the repayment period and there is any credit balance in the loan account of the borrower it will be refunded back on being brought to the notice of the Cashtoyou.

2. The Cashtoyou will not be responsible in the event of any failed transaction of crediting loan instalment through debit card due to any reasons whatsoever.

3. If any repayment instalment is wrongly credited to different account other than the one intended for it will be appropriated to the relevant account after it is brought to the notice of the Cashtoyou. The Cashtoyou will not be responsible for any such instances and the consequent loss to the borrower whatsoever. In the event of any such wrong credit through debit card, the relevant entry will be appropriated within fifteen working days from the date it is brought to the notice of the Cashtoyou.

4. The Cashtoyou reserves all rights to change/ amend/ add/ cancel any/ all of the above rules at any time at its sole discretion without any prior notice whatsoever.